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2.4X growth in customer engagement across channels for a leading global pet food company
$800Mn worth of new business generated for a leading bank.
72% jump in the number of active customers for the world's leading eye care brand
“When we went through the demo of Firsthive, two key things stood out for us. The first was the Integration framework on FirstHive enabling the management getting a single view of our entire marketing, which had become a little chaotic with multiple channels in play. The second was the ability to get a single, rich profile of my customers, basis their interactions and transactions across the myriad of touchpoints. We could intuitively imagine the potential ROI increase this could enable. These factors propelled us to sign on to the platform."
- Rashmi Daga
"We were looking for a comprehensive marketing tool that can give us deep insights on customers and performance of marketing campaigns, together with a high deliverability of emails. We tried out FirstHive with standard edition plan to test the platform. It turned out to be a great, simple solution and in line with our requirements. Now we are on Expert plan and loving it. We have improved our conversion rates by at least 30%."
- Lance Flowerman
Director of Operations, CompleteYouInc
“The Wella business growth depends on building great Customer relationships. To achieve some aggressive growth objectives, we needed to differentiate ourselves on customer engagement and deliver a wow experience. We deployed the FirstHive Cross Channel Marketing this year help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us onto their platform was spectacular.
FirstHive is already helping us deliver a step jump in our customer engagement and bring to us some powerful real-time dashboards & analytics. We are excited what we can achieve with FirstHive and look forward to a growing relationship.”
- P. K. Hariharan
GM, COTY/Wella India